Position : CRM Assistant Section Manager- Marketing Department
Location : Desa Tun Razak, Cheras

Job Descriptions:

  • Executing CRM strategy, aimed at driving acquisition, increasing conversion, improving retention and cultivate loyalty.

  • Ensure full compliance with Persona Data Protection Act regulations with respect to collection, handling, and storage of members’ data in day-to-day work.

  • Generate and compile CRM analysis/reports and campaign results to evaluate the effectiveness of CRM and Loyalty campaigns and brand performance

  • Continuously improve and optimize CRM and loyalty programs based on customer insights, industry trends, and business needs.


  • Candidate must possess at least a Degree / Diploma in Marketing, Business Administration, Statistics or related disciplines

  • comfortable with database marketing practice

  • A high level of numeracy and analytical ability with strong business sense

  • Pleasant personality with good interpersonal and communication skills and analytical skills

  • Must be detail-oriented, meticulous and efficient

  • 3-5 years of Loyalty & CRM experience in retail industry is advantageous

Interested applicants, feel free to drop your resume to: [email protected]



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