Your Privacy Is Important To Us. To Safeguard Your Privacy We Provide This Notice Explaining:
a. Our online information practices
b. the choices you can make about the way your information is collected and used.
c. communications from POPULAR
2.1. Collection Of Personally Identifiable Information
The types of personal information we collect include all the information entered on the name and address, email address, phone number and credit card information; and/or from a promotion quiz, e-newsletter or other marketing means organize by POPULAR via our web portal. We collect this information from you using the POPULAR Web site hosting and backend services. Customer personal information will be disposed automatically if the account stays inactive for 2 years.
2.2. Automatic Information
At www.popular.com.my, we use Session variables to store information needed for a particular user session. The session variables facilitate a user to move between the pages in the POPULAR web portal without the need to re-enter the information again for the entire user session experience. The Web server automatically creates a Session object (variables) when a user who does not already have a session requests a Web Page from the application. The server destroys the Session Object when the session expired or is abandoned.
3.1 Opt-In Communications
When you establish a www.popular.com.my account, your account automatically indicates that you want to receive promotional information from POPULAR regarding news about our products, services and events. In addition, it automatically indicates that you would like to be informed about special offers, products and free samples from POPULAR’s partners. Out of respect for the privacy of our users, you may opt-out of receiving the above-mentioned communications at the time of enrolment. Otherwise, you may also change your preference at any time by revising your profile by clicking here or by clicking against the “Unsubscribe” link at the bottom of the e-newsletter you received from us and following the instructions provided therein.
3.2 Communications To Serve You
If you have elected to provides us with your contact information, eg., by registering at the Site, emailing our Customer Service Department or placing an order, we may provide you with service related announcements concerning the Site or contact you regarding your customer service requests or your order. For example, all registered users will receive a welcoming email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that popular.com.my offers its customers.
We use the information you provide when placing an order, to process and complete that order. We would not display or make publicity available, whether thought online directories, customer lists or otherwise, the personally identifiable information collected.
In addition, we will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent.
5.1 Fraud Protection and Compliance with Law
We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
5.2 Service Providers
5.3 Special Event
If you elect to participate in any promotions, surveys, questionnaires, seminars or other events during your visit to our Site, the rules or terms and conditions for those events may indicate.
At POPULAR, protecting your information is a priority. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and workflow procedures to safeguard and secure the information we collect online.
The Sites uses industry-standard Secure Socket Layer (SSL) encryption to ensure the privacy and security of your sensitive personal information, including your credit card number, during online transactions. All sensitive information is encrypted as it is transmission to the appropriate credit card company during order processing. (Please remember that no data transmission over the Internet, or by other means, can be guaranteed to be 100% secure). Credit card security will continue to be an issue of top priority of our company.