Careers
Position : Management Trainee (specialized in Customer Relations Management)
Location : Popular Headquarters - Desa Tun Razak
Responsibilities:
  • To manage and drive the card membership and loyalty programs in order to achieve the established Company business and top-line goals.
  • To plan, implement and execute effective programs to reward existing members.
  • To systematically manage anti-attrition numbers by establishing anti-attrition programs that promotes continued card loyalty.
  • To work closely with respective internal departments to ensure all programs are executed within budget and timelines given.
  • To plan for more 3rd party tie up eg: Banks, Corporate Company or colleges to increase POP Card recruitment rate.
  • Bookfairs and bookfest recruitment mechanics.
  • To handle customers' enquiries via POPULAR website, phone calls and email.
 
Requirements:
  • Candidate must possess at least a  Degree in Marketing, Business Administration or related disciplines.
  • Required language(s): Chinese, English.
  • Preferably candidates specializing in Marketing/Business Development or equivalent.
  • Good commnunication skill and interpersonal skills.
  • Able to work independently and possess a high level of responsibility.
  • Fresh graduates are encouraged to apply.
Interested applicants, please send your updated CV to hr-rt@popularworld.com
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